1. What is a cookie and what is it for?

A cookie is a small file that is sent to the browser and saved on the user’s device (PC, Tablet etc.) when you access and use the website https://www.metrofood.gr  (hereinafter also referred to as “Website”).

Cookies allow an efficient operation of the Website and improve its performance, including through the collection and analysis of aggregate information, which allow the Website operator to understand how to improve the Website’s structure and sections. Using cookies it is also possible to collect information for statistical purposes, mainly to personalise the user’s browsing experience, remembering their preferences (e.g. language, currency etc.).

Cookies are classified according to their duration and the website that set them, so different cookies are used depending on the individual purposes.

2. What cookies do we use?

The Site uses cookies and other technical identifiers and first and third-party analytics cookies that are comparable as indicated in the COOKIE GUIDELINES AND OTHER TRACKING TOOLS (Register of GPDP measures no.231 of 10 June 2021, web doc. No.9677876).

Technical cookies

Technical cookies can be divided into browsing or session cookies, which guarantee normal browsing and use of the Website (e.g. coordinating the modules that make up the pages of the Website or correlating the pages visited to the same working session), and analytical cookies, similar to technical cookies only if used for optimising the Website directly by the website operator (so-called first-party analytical cookies), who may collect aggregate information on the number of users and how they visit the Website (e.g. to compile statistics on the most-visited pages, to collect aggregate data on visits by operating system, browser etc.).

Session cookies

Use of session cookies is strictly limited to the transmission of session identifiers (consisting of server-generated random numbers) and software usage data necessary to allow secure, efficient navigation of the website: session variables (so-called cookies) can avoid the use of computer techniques that are potentially detrimental to the confidentiality of user navigation and do not allow the acquisition of identifying personal data. Session cookies are not stored permanently on the user’s device (PC, Tablet etc.), but rather are recorded locally for periods of time established according to the session variables (whose values stored on the device’s hard disk can still be deleted; you can also disable cookies by following the instructions provided by the main browsers). Session cookies remain stored on the device for a short period of time and are then deleted when the web browser is closed.

Persistent cookies

Persistent cookies save a file in the memory of your device (PC, Tablet etc.) for a long period of time. This type of cookie has an expiration date. Persistent cookies allow websites to remember information and settings at subsequent visits by users, thus making browsing more convenient and faster. When the cookie expires, it is automatically deleted the next time you log on to the website that created it.

Third-party cookies

Third-party cookies are set by a website other than the one you are visiting and reside on servers other than the one you are visiting. Therefore, the use of data collected by these external operators through cookies is subject to their respective privacy policies.

The Matomo Analytics software is used to provide detailed and real-time reports on website visitors, including the search engines of origin, keywords used, language used and most visited pages. The software is installed on Agid platforms (https://webanalytics.italia.it/), therefore the data generated by the traffic and the aggregate processing are stored in its database, thus remaining within AGID, ensuring full compliance with the GDPR. For more information on this analytical software: https://matomo.org/.

To consult the privacy policy of the company Matomo Analytics, owner of the software, please refer to the website https://matomo.org/privacy/. The explanation below illustrates in more detail the cookies used on our site and the related purposes for which they are used.

While browsing this website, the user may also receive cookies on his/her device that are sent to interact directly with social platforms.

The website incorporates Facebook, Twitter, YouTube, LinkedIn and Instagram buttons and widgets.

The owner of the Website does not have access to the data that are thus collected and processed independently by the operators of social network platforms.

For more information on how the data collected by social networks (Twitter, Facebook, LinkedIn etc.) are processed, please refer to the privacy policies of those services.

3. Details of the cookies used

The explanation below provides more detail on the cookies used on our website and their purposes.

Necessary (3)

The necessary cookies help make a website usable by enabling basic functions such as browsing the page and accessing the secure areas of the website. The website cannot function properly without these cookies.

Statistics (2)

Statistical cookies help website owners understand how visitors interact with websites by collecting and transmitting information in anonymous form.

Social (10)

Cookies for social networks are used to monitor website visitors. The intent is to display ads that are relevant and engaging for the individual user.

Detailed information on third-party cookies used on the website is provided, as well as the links through which the user can receive more information and request deactivation of cookies.

• Social Buttons

Social network buttons and widgets

Social buttons are the ones on the website that depict social network icons (e.g. Facebook and Twitter) and that allow users who are browsing to interact directly with social platforms with a click.

Social buttons that track users are not used on the website, but only links that refer to the Owner’s accounts on the social networks depicted. Below are the links where the user can read the privacy policies relating to the management of data by Social Networks

https://en-gb.facebook.com/about/privacy

https://en-gb.facebook.com/help/instagram/155833707900388

https://www.linkedin.com/legal/privacy-policy

https://twitter.com/en/privacy

4. How long do we keep your data?

The data are kept for the amount of time indicated in the table above.

The browsing data collected by the website are kept for the time necessary to allow the browsing of the website itself and in any case for the time specified in the table above.

5. How can I disable cookies?

Most browsers are configured to accept, control or even disable cookies through their settings. Please note, however, that disabling technical cookies, even partially, could compromise the operation of the Website and/or limit its functionality.

In contrast, disabling third-party cookies does not affect navigability in any way.

Below are the links to the instructions provided by the main browsers for managing the settings on the installation of cookies:

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09